Privacy Policy

Last updated: 26 October 2026

This Privacy Policy explains how Zed PLus LUXURY Apartment (“the Society”) collects, uses and protects personal data when you use this website and its online payment facility, in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Information we collect

• Your name, flat/unit number, mobile number and email address.
• Details of your bills and payments: amount, date, the dues paid, and the transaction reference and status.
• Technical information needed to operate the website securely, such as your IP address and browser type.

Card numbers, CVV, UPI PINs and net-banking passwords are entered directly on BillDesk's secure payment pages. The Society and this website never see or store them.

2. How we use it

Only to identify the unit you are paying for, process the payment, issue your receipt, keep the Society's accounts, answer your queries and complaints, and meet our legal, tax and audit obligations.

3. Who we share it with

• BillDesk (IndiaIdeas.com Ltd), our RBI-authorised payment aggregator, to process your payment and any refund.
• Societly, the society-management software the Society uses to bill dues and record payments, which processes the data only on the Society's instructions.
• Banks, auditors and government authorities where required by law.

We do not sell your personal data or share it for advertising.

4. Security

This website is served only over encrypted HTTPS connections, and payment data is handled by a PCI-DSS-compliant payment aggregator. Access to member data is limited to the Society's authorised office-bearers.

5. Retention

Payment and accounting records are kept for as long as the law requires the Society to keep its books of account (generally eight years). Other personal data is kept only while you are a member or resident and for a reasonable period afterwards.

6. Cookies

This website does not use advertising or tracking cookies.

7. Your rights

You may ask to access or correct your personal data, ask for data that is no longer needed to be erased (subject to the Society's legal record-keeping duties), withdraw consent, or nominate another person to exercise these rights, by contacting the grievance officer below.

8. Grievance officer

FAIYAD ABDUL HAMEED (Secretary)
Zed PLus LUXURY Apartment
Contact: faiyad@hotmail.com or 7592048485

We acknowledge complaints within 24 hours (working days) and resolve them within 15 days.

9. Changes

We may update this policy; the version on this page is the one in force.